Privacy Policy – Craft Clothing

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://craftclothing.ph/ (the “Site”).


PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

BEHAVIOURAL ADVERTISING
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.

DO NOT TRACK
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

DATA RETENTION
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at sales@craftclothing.ph or by mail using the details provided below:


Bull.ish, 2F F'7 Bulding, Scout Rallos, Brgy Laging Handa, QC, Philippines

 

Majorel

"I would like to thank you for working on our shirts for the tree planting. We may have encountered some mishaps but you still managed to pull through and deliver. I commend you and Craft Clothing for being on top of things and for not letting us down. Til our next transaction."

Hana Santiago, Majorel

Read more testimonials here

Samgyeopsal House

"Just letting you know we already received the custom shirts we requested and we love it! I love the quick responses and quick revisions of our requests too! There will be more order coming from us for sure, kaya be ready! Our uniforms looks very professional now! I would totally recommend Craft Clothing for to my restauranteur friends too! Thank you!"

Jesi Lee, Owner, Samgyeopsal House

Read more testimonials here

Nacho Bimby

"Their work for our company uniform requirements is really commendable. We had huge savings since their costs are really competitive without sacrificing the quality. They were also very warm and professional in all of our communication exchanges and most importantly, they were able to deliver on time given our set timelines!"

Read more testimonials here

Henkel

"As our employees have received their shirts, they have given some few common positive feedback. With this, I would like to commend the whole team of Craft Clothing who put effort on our requests given that we were on a tight schedule. Also, special thanks to you, Argel, as you have been so cooperative and very customer-oriented to cater and deliver our demands. I am not promising but looking at this, I believe we can reconsider you to our vendor for our company's next events."

Rhea Pamela Edquila, Marketing and Sales Specialist, Henkel Asia Pacific Service Centre

Read more testimonials here

 

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Our minimum order varies per product and design. If you pick one of our stock design options, the minimum quantity can be as low as 12 pcs (depending on the product). For 100% custom designs, we require a minimum of 50 pcs. Anything lower will be charged with a Less Than Minimum fee of Php 5,000.

Please check individual product pages to know the minimum quantity for each one.

We are committed to getting you the right product at the right time. Our standard production time is 2-4 weeks and varies depending on the quantity and complexity of your custom apparel design.

If you’re custom apparel need is event-based, we will work with you to ensure that you get the items with enough time to distribute to participants.

Production time starts from the moment the final sample has been approved.

Rush service is also available. Please ask us about it!

If you just wish to see the quality of our work, you can come visit us at office during weekdays.

However, if you want to see how your final order will look like, we’ll have to make that from scratch. And making samples takes time and resources. We make sure that we provide the best quality sample that really represents your brand and our craft.

We charge Php 3,000 for custom jacket samples and Php 1,500 for custom t-shirt and custom polo shirt samples.

We require 50% down payment and 50% full payment upon delivery. You can pay thru the following methods: Bank Deposit, Cash (by visiting us at our office), Check or Credit Card.

Yes, we are a VAT registered company in the Philippines. We’ll be more than happy to provide our business registration documents upon request.

 
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